Grand Hinckley Inn

Perfectly clean, moderately quiet, value for cost was abysmal. We needed no "service", the "location" is the middle of a field, the rooms are outdated but functional. The quality of the room was OK but I am used to exceptionally beautiful accommodations for the price I paid. The room was that expensive just because they can charge it, not that it is worth it. I would stay there again if I had no other choice.

Extremely dirty rooms, front desk doesn't answer, doors on the sides of entrance are not secure, bugs on walls of entry ways, multiple tiny bugs in bathroom on floor, there was a man lurking in the pool area clearly watching my nephew and he wasn't with anyone else or swimming, very clear he had some issues. For the 199/per night pool side room I'll never stay here again

We were mislead! Made the reservation with them via phone. I asked about early check in and was told we could arrive any time after 11:00 am. I explained our need for a room to get ready in for a wedding we were attending later the day of the reserved day. On the day of check in we arrived at the Grand Hinkley Inn around noon. I approached check in desk and over heard receptionist talking to someone on the phone. They were saying they had been slammed by patrons the night before and room cleaning was to make sure the rooms with website check in were cleaned first. I checked in provided license, credit card. Etc. Asked about getting a room as soon as possible. I was told it would be at least two hours. I checked with reception several times before we had to find a bathroom to get changed in for the wedding. We left at 3:15 pm. Still no room at that point. At 3:45 I received a text message telling me room ready. Here is where I am angry. House keeping has been cleaning rooms. As the rooms became available we should have been notified right away. I am house keeper. I can turn over a room with bathroom in a 30 minute time frame. How did it take hours? Why did they not do better for the customer waiting at their establishment? As for the room. It was clean. Bed was comfortable enough.

Have stayed many times at rv park, decided to get a poolside room, people next door were loud all night, I tried to bear with it but finally I called security, they were totally disrespectful to security. Kept being very loud! Security didn't handle it, the people were loud until 5 am, I called security 3 times. Security was clearly not doing their job